Shipping policy

1. Shipping Methods and Times:

We offer standard shipping within the United States via USPS, UPS, and FedEx.
Shipping times vary depending on the destination and chosen shipping method. Standard delivery typically takes 3-7 business days from the date of order processing.
Expedited shipping options are available for an additional fee, with delivery times ranging from 1-3 business days.

2. Order Processing:

Orders are typically processed and shipped within 1-2 business days of receipt, excluding weekends and holidays.
Customers will receive a confirmation email with tracking information once their order has been processed and shipped.

3. Shipping Rates:

Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination.
Customers can view the shipping cost at checkout before finalizing their purchase.

4. International Shipping:

Currently, we only offer shipping within the United States. We do not offer international shipping at this time.

5. Order Tracking:

Customers can track their order using the provided tracking number through the carrier's website.
If there are any issues with tracking or delivery, customers can contact our customer service team for assistance.

6. Shipping Address:

Customers are responsible for providing accurate shipping information, including the recipient's name, address, and contact details.
We are not liable for any delays or non-delivery due to incorrect or incomplete shipping information provided by the customer.

7. Lost or Damaged Shipments:

In the event of lost or damaged shipments, customers should contact our customer service team within 48 hours of delivery.
We will work with the shipping carrier to investigate and resolve any issues regarding lost or damaged shipments.

8. Shipping Restrictions:

Certain products may be subject to shipping restrictions or regulations based on the destination.
Customers are responsible for complying with any applicable laws or regulations regarding the importation of our products into their country or region.

9. Returns Due to Non-Delivery:

If a package is returned to us due to non-delivery (e.g., incorrect address provided by the customer), the customer will be responsible for any additional shipping costs to resend the package.

10. Changes to Shipping Policy:

We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be reflected on our website.

For any further inquiries or assistance regarding shipping, customers can contact our customer service team at contact@resonancehealth.co

This shipping policy is effective as of January 1, 2025 and applies to all orders placed through the Resonance Health online store.